Hotfix для нового портала SCSM

Очень круто.

New features that re included in this release –

Nested enumeration lists are now supported inside the Request offering forms

Portal now allows you to share and access different objects inside the portal with direct URLs. You can refer individual items inside the portal with following URL formats –

Request Offerings:


Incident type requests:


Service Request type requests:


Manual Activities:


Review Activities:


Help Articles:


Issues which are fixed in this release–

Affected user and Created by user is getting set to the service account

Query type form element is not working for the Incident and User classes

Request Offering forms are failing to load if a Query type form element is part of the form

Username token is not passing values to the mapped field

Cancelling request form does not work

Text is overlapping for long strings inside the list in the middle pane

Related activities inside My Requests always show state as active

Filters inside My Requests and My Activities is not working for some languages

Announcement is showing “Invalid Date” in Expired Date column for some languages

Comments in the request are using incorrect class

Required (mandatory) restriction is not working on query type form element

Query form element allows multiple selection even when it is configured for single item selection

Scroll bar does not work on some lower screen resolutions

Double scroll bar appears while browsing Help Articles

Some areas of portal are not rendering in Mozilla Firefox web browser

My Activities shows 0 instead of removing the notification sticker when no activity is in progress

With SSL enabled, the browser regularly prompts the message “Only secure content is displayed” with a button to “Show all content” while browsing the portal

“Added by” inside the action logs show domainusername instead of the display name of the user

Some key known issues which are not fixed in this update

Un-favorite does not work for Request Offerings

Portal does not filter Request Offerings based on the language

Query form element with filter criteria depending on selection from another query in same form does not work

Multiple query form elements inside same request offering form cannot add same relationship types

Action logs do not expand when any request is opened via direct URL

PS – The fixes for these issues will be taken in next update release. We will keep you posted about them.

Written on December 11, 2015