Hotfix для нового портала SCSM
New features that re included in this release –
Nested enumeration lists are now supported inside the Request offering forms
Portal now allows you to share and access different objects inside the portal with direct URLs. You can refer individual items inside the portal with following URL formats –
Request Offerings:
https://[website_name]/Home/Makeform?BMEID=[bme_id]
Incident type requests:
https://[website_name]/MyRequests/RequestDetails?type=IncidentRequest&id=[incident_id]
Service Request type requests:
https://[website_name]/MyRequests/RequestDetails?type=ServiceRequest&id=[service_request_id]
Manual Activities:
https://[website_name]/MyActivities/ActivityDetails?type=ManualActivity&id=[manual_activity_id]
Review Activities:
https://[website_name]/MyActivities/ActivityDetails?type=ReviewActivity&id=[review_activity_id]
Help Articles:
https://[website_name]/KnowledgeBase/article/[id_of_knowledge_article]
Issues which are fixed in this release–
Affected user and Created by user is getting set to the service account
Query type form element is not working for the Incident and User classes
Request Offering forms are failing to load if a Query type form element is part of the form
Username token is not passing values to the mapped field
Cancelling request form does not work
Text is overlapping for long strings inside the list in the middle pane
Related activities inside My Requests always show state as active
Filters inside My Requests and My Activities is not working for some languages
Announcement is showing “Invalid Date” in Expired Date column for some languages
Comments in the request are using incorrect class
Required (mandatory) restriction is not working on query type form element
Query form element allows multiple selection even when it is configured for single item selection
Scroll bar does not work on some lower screen resolutions
Double scroll bar appears while browsing Help Articles
Some areas of portal are not rendering in Mozilla Firefox web browser
My Activities shows 0 instead of removing the notification sticker when no activity is in progress
With SSL enabled, the browser regularly prompts the message “Only secure content is displayed” with a button to “Show all content” while browsing the portal
“Added by” inside the action logs show domainusername instead of the display name of the user
Some key known issues which are not fixed in this update
Un-favorite does not work for Request Offerings
Portal does not filter Request Offerings based on the language
Query form element with filter criteria depending on selection from another query in same form does not work
Multiple query form elements inside same request offering form cannot add same relationship types
Action logs do not expand when any request is opened via direct URL
PS – The fixes for these issues will be taken in next update release. We will keep you posted about them.